Cowlitz 9-1-1 Phone Outage on November 23

The Cowlitz County 9-1-1 Center will conduct a software upgrade of the emergency phone system which will require our phone lines to be out of service for approximately 20 minutes on Tuesday November 23rd,2010 from 4:00 to 4:20 AM.

Our 9-1-1 trunks will be transferred to Clark County Dispatch during that time, and our business lines will be transferred to our records department and handled as usual by 9-1-1 dispatchers. Because Clark County Dispatch is our primary emergency backup center with trained 9-1-1 Dispatchers, the public should not anticipate any service interruption. Clark County Dispatch will relay 9-1-1 call information by radio to the Cowlitz County 9-1-1 Dispatcher who will dispatch emergency responders.

If you have questions or concerns please contact Deanna Wells Operations Manager with Cowlitz County 9-1-1 at 360-414-5517 or 360-577-3090.