The only difference between adventure and disaster is preparedness.

Tuesday, June 28, 2011

Castle Rock Phone Service Restored



At 6:30 PM telephone company work crews finished repairs to the damaged fiber optic line just outside Castle Rock. The line had been damaged by a construction crew working alongside the road. Long distance and 9-1-1 calls to and from the area have returned to normal.





The disruption caused phone customers in the Castle Rock and Ryderwood communities to lose long distance and 9-1-1 service. Emergency 9-1-1 service was restored by routing 9-1-1 calls to the Castle Rock fire station and placing a dispatcher at the station to answer any calls that came in. Additional law enforcement and emergency crews were kept in the area to provide service if it was needed. Fortunately there were few emergency calls during the outage.

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